On receipt of your application, we will usually
contact you within 10 working days, with news of whether or not you have been
successful. If you have met the initial criteria for the position we will
call you to explain the recruitment process.
There will normally be a telephone interview and/or
assessment centre before a final interview. Depending on the position, the
assessment may involve; written exercises, I.T/data entry tests, and telephone
or face to face role plays. Our interviews utilise competency based questions.
You can find out the status of your application at
any time by calling 0208 666 9313 or emailing recruitment@mondial-assistance.co.uk
In order to gain a better understanding of our applicants,
each potential employee goes through a screening process. A screening form must be completed and the following process takes place:
- The screening
form is issued to the new employee with the Contract of Employment
- The form is
returned on the first day along with the passport and two documents with the
current address of the employee. These documents are used by a screening
company in order to verify the employee’s address history
- The form and
copies of the above documents are sent to a screening company, who then begin their searches
- Once the
screening is complete and if the applicant is successful, we are sent a certificate which is valid for 3 years
The information that the screening company has to
verify is:
- 5 year address
history
- County Court
Judgments, bankruptcy and insolvency search
- Character
references
- 5 year
employment history
- Criminal
Records Check (CRB)
You can expect to receive an excellent
overall benefits package and work in a culture which encourages open
communication, promotes positive thinking and ideas from all levels, and offers
the possibility for career progressions and training for everyone.
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